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	<title>Superchooha &#187; Case studies</title>
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		<title>Are digital camapigns (finally) adopting social practices?</title>
		<link>http://www.superchooha.com/are-digital-camapigns-finally-adopting-social-practices</link>
		<comments>http://www.superchooha.com/are-digital-camapigns-finally-adopting-social-practices#comments</comments>
		<pubDate>Tue, 08 Jun 2010 12:33:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Case studies]]></category>
		<category><![CDATA[Social media marketing]]></category>

		<guid isPermaLink="false">http://www.superchooha.com/?p=867</guid>
		<description><![CDATA[I really liked the new Cornetto&#8217;s online campaign called ‘Love Ho Jaane De’ in association with MTV India which touts itself to be India’s first ever platform for aspiring actors, singers, musicians and scriptwriters. A user generated contest to leverage the on-ground activities happening via MTV India as the event manager. But I personally loved [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">I really liked the new Cornetto&#8217;s online campaign called ‘Love Ho Jaane De’ in association with MTV India which touts itself to be India’s first ever platform for aspiring actors, singers, musicians and scriptwriters. A user generated contest to leverage the on-ground activities happening via MTV India as the event manager. But I personally loved the portal for a variety of reasons:</p>
<ol style="text-align: justify;">
<li>It’s not just a basic information portal but acts like a mini community of its own, which is not only scalable but dynamic too.</li>
<li>Users can upload, share and vote on stuff. That’s almost the whole plethora of social interactions that are possible included here. User generated content can be pushed around in the community via a seamless commenting system.</li>
<li>Activity streams for featuring new and featured content.<br />
<a href="http://www.blog.adityarao.name/wp-content/uploads/2010/06/1.png"><img class="aligncenter size-full wp-image-827" title="1" src="http://www.blog.adityarao.name/wp-content/uploads/2010/06/1.png" alt="" width="523" height="211" /></a></li>
<li>Taking care of the database via Login / Register functionality, and  of course has a Facebook Connect option too.</li>
</ol>
<p style="text-align: justify;">But there are still some areas where new stuff can be added to make sure user stickiness and brand influence increases. The website gives a chance for users to upload their content, yet does not give any functionalities for telling their stories. And human beings are suckers for telling stories, aren’t we? Check out <a href="http://www.gauravonomics.com/blog/three-reasons-why-storytelling-is-the-key-to-social-media-marketing-success/" target="_blank">Gauravonomics article</a> on the importance of story-telling in Social Media Marketing and also<a href="http://www.slideshare.net/mobileyouth/presentations" target="_blank"> Graham Brown’s research</a> on why youth and new media is about giving the audience a chance to tell their story to the brand and other users. Some tips to scale up the engagement and passion at the Cornetto community:</p>
<ol style="text-align: justify;">
<li>After I upload my content, I need a place to tell the story behind it? Maybe a status update or a detailed description.</li>
<li>I want to connect to other users who share the same passion as me like acting, singing and movie-making. Why not give me a simple forum or discussions thread based activity stream?</li>
<li>The campaign has a Twitter and Facebook presence (obviously), but frankly I don’t think it’s needed here. The Facebook fan page is flooded with content that should have been on this community. Or is either duplicate content.</li>
<li>The app on the Facebook page, just redirects me to the site itself (WTF?)</li>
<li>The Twitter handle again looks as if it’s being done for the sake of impressing the client and offering ’social media solutions’ .. plus the tonality doesn’t even sync in with the brand characteristics.</li>
</ol>
<p style="text-align: justify;"><strong>Update</strong>:</p>
<p style="text-align: justify;">I went back to the handle after two days, and surprisingly all the conversations are gone! I guess someone became wiser, or the client didn&#8217;t like such a tactic. Sadly, they have just self promoting updates with links back to the site now.</p>
<p style="text-align: justify;">[blackbirdpie url="http://twitter.com/luvhojaanede/status/11752838791"]</p>
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		<item>
		<title>Times Now goofs up!</title>
		<link>http://www.superchooha.com/times-now-goofs-up</link>
		<comments>http://www.superchooha.com/times-now-goofs-up#comments</comments>
		<pubDate>Sun, 23 May 2010 13:45:32 +0000</pubDate>
		<dc:creator>Ankita</dc:creator>
				<category><![CDATA[Case studies]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[fan page]]></category>
		<category><![CDATA[malicious social media]]></category>
		<category><![CDATA[Social media india]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.superchooha.com/?p=838</guid>
		<description><![CDATA[Adding to my pictorial blogposts series - To my delight I saw Times Now flashing its twitter handle and facebook url in their tickers while their show on Kasab was on. Where brands are so apprehensive[ about being present on social platforms] and close minded that they want negative  comments about the brand to be [...]]]></description>
			<content:encoded><![CDATA[<p>Adding to my<em><a href="http://www.superchooha.com/youtube-is-a-craze" target="_blank"> pictorial blogposts</a></em> series -</p>
<p>To my delight I saw Times Now flashing its twitter handle and facebook url in their tickers while their show on Kasab was on.</p>
<p style="text-align: center;"><a href="http://www.superchooha.com/wp-content/uploads/2010/05/timesnow2.jpg"><img class="aligncenter size-medium wp-image-841" title="timesnow2" src="http://www.superchooha.com/wp-content/uploads/2010/05/timesnow2-300x225.jpg" alt="" width="350" height="275" /></a></p>
<p>Where brands are so apprehensive[ about being present on social platforms] and close minded that they want negative  comments about the brand to be deleted, there Times Now is inviting comments and opinion of the junta on such a controversial topic.</p>
<p style="text-align: center;"><a href="http://www.superchooha.com/wp-content/uploads/2010/05/timesnow11.jpg"><img class="aligncenter size-medium wp-image-840" title="Times Now ticker" src="http://www.superchooha.com/wp-content/uploads/2010/05/timesnow11-300x225.jpg" alt="" width="350" height="275" /></a></p>
<p>Pretty impressive!</p>
<p>However, the facebook url that they mentioned doesn’t exist. Was it a silly mistake? At such a level?</p>
<p style="text-align: center;"><a href="http://www.superchooha.com/wp-content/uploads/2010/05/timesnow3.jpg"><img class="aligncenter size-medium wp-image-849" title="timesnow" src="http://www.superchooha.com/wp-content/uploads/2010/05/timesnow3-300x165.jpg" alt="" width="400" height="210" /></a></p>
<p style="text-align: center;">
<p>If you are doing it, at least do it right dear :)</p>
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		<title>Call for open research on Sign.al &#8211; A product idea</title>
		<link>http://www.superchooha.com/call-for-open-research-on-sign-al-a-product-idea</link>
		<comments>http://www.superchooha.com/call-for-open-research-on-sign-al-a-product-idea#comments</comments>
		<pubDate>Tue, 23 Mar 2010 20:22:58 +0000</pubDate>
		<dc:creator>Aditya</dc:creator>
				<category><![CDATA[Case studies]]></category>
		<category><![CDATA[interface]]></category>
		<category><![CDATA[noise]]></category>
		<category><![CDATA[product]]></category>
		<category><![CDATA[signal]]></category>
		<category><![CDATA[social communications]]></category>

		<guid isPermaLink="false">http://www.superchooha.com/?p=742</guid>
		<description><![CDATA[Just read a fun to read post from Amit Klein, Product Manager at Directi.com where he proposes a product idea calling it Sign.al. Do read the post and give the credits to him in the comments. What I&#8217;m gonna do here is take down his points and edit / delete / remove them to add [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">Just read a fun to read post from <a href="http://amitklein.com/">Amit Klein</a>, Product Manager at Directi.com where he proposes a product idea calling it Sign.al. <a href="http://amitklein.com/2010/03/22/steal-this-product-idea-sign-al/" target="_blank">Do read the post</a> and give the credits to him in the comments. What I&#8217;m gonna do here is take down his points and edit / delete / remove them to add my two cents. And yes, this is a call for open research! So if anyone reading this would like to do the same to my post please go ahead. I am sure such product ideas are already in the pipeline at loads of places. I would like someone to add to the shortcomings and challenges. Oh and of course I know that building this product is a dream &#8230; but I seem to be having fun thinking about it!</p>
<p style="text-align: justify;">First things first, that&#8217;s a killer domain name dude! Read on for more; the text in italics and red is original content from Amit:</p>
<p style="text-align: justify;"><span style="color: #800000;"><em>We are overloaded with information.  During the course of my day I  email, tweet, comment, post, chat, message, buzz, check -n, call, SMS, MMS, BBM and sometimes (if I’m really lucky) actually talk to people.  We are moving towards an ever increasing flood of content (<a href="http://www.fastcompany.com/blog/kit-eaton/technomix/automated-aol-news-heralding-future-online-news-writing">much  of it automated</a>) and it’s only gettin’ worse.  One day soon <a href="http://www.huffingtonpost.com/2010/02/15/twitter-tools-the-crazies_n_462666.html">everything</a> <a href="http://www.bennybenso.com/2008/10/youre-got-tweet-from-your-plant-says.html">will</a> <a href="http://techcrunch.com/2009/05/05/good-to-the-last-tweet-coffee-machine-drips-updates-to-twitter/">tweet</a>.</em></span></p>
<p style="text-align: justify;"><span style="color: #000000;">Some of the steps from my side that I have taken to curb this overload is move away from email for managing tasks, follow only 50 people on Twitter and *cough* say no to Google Buzz. But still I do invariably feel the need for a single platform which syncs all these media platforms and lets me manage all contacts, conversations and content from one central dashboard.</span></p>
<p style="text-align: justify;"><span style="color: #800000;"><a href="http://www.blog.adityarao.name/wp-content/uploads/2010/03/information-overload-nyt1.jpg"><img class="aligncenter size-medium wp-image-746" title="information-overload-nyt1" src="http://www.blog.adityarao.name/wp-content/uploads/2010/03/information-overload-nyt1-300x140.jpg" alt="" width="300" height="140" /></a></span><span style="color: #800000;"><br />
<em>It’s not the the sheer quantity of information that’s the problem  (faster flow of information will only help people achieve more), it’s  how we send and receive it:</em></span></p>
<ul style="text-align: justify;">
<li><span style="color: #800000;"><em><strong>Sending</strong>: How do I send out information so that it  reaches it’s intended audience only.  In the upcoming era of persistent,  public online identity, how do I can still share my green-beer, toga  party pictures with my friends and make sure potential clients don’t see  it?  Additionally, I want to publicize my boring social media posts  without spamming my friends who I know really, really don’t care.<br />
</em><span style="color: #000000;">Very well put. I feel that media platforms have already taken the first steps by giving us more deeper control to our content updates e.g. Facebook now allows very customised privacy control on every status update. But these are just the first steps. </span><br />
</span></li>
<li><span style="color: #800000;"><em><strong>Receiving</strong>: With all this content around how do I  make sure that that important stuff gets to me FAST, while the stuff  that matters stays buried (until I get really bored or have lots of time  to look through it).<br />
</em><span style="color: #000000;">Once again, I can add nothing to the insight apart from the fact that we ave already taken the first steps e.g. Twitter now allows us to create lists which works out brilliantly. </span><br />
</span></li>
</ul>
<p style="text-align: justify;"><span style="color: #800000;"><em>The idea that’s been bouncin’ around my head tries to address the  second point… enter: sign.al.</em></span></p>
<p style="text-align: justify;"><span style="color: #800000;"><em>I have a dream… that one day my phone will ring when my buddy is  callin’ me up to go grab a beer, while calls from vodafone bill  collectors stay silent. That my blackberry will only flash in meetings  only when really really important stuff happens (like the Mets scoring a  winning run).  That one day, we’ll be able to ignore the tens,  hundereds or thousands of messages that don’t matter, and focus our  attentions on the ones that do.  Here’s how sign.al would work. </em><span style="color: #000000;">Let us divide it into steps / interactions:</span></span></p>
<p style="text-align: justify;"><span style="color: #800000;"><span style="color: #000000;"><strong>1st step: Initialising</strong><br />
</span></span></p>
<ul style="text-align: justify;">
<li><span style="color: #800000;"><em>You give it all your account information (Gmail, Facebook, Twitter etc)</em></span></li>
<li><span style="color: #800000;"><em>It starts off like any aggregator (Seesmic for instance), showing  you a timeline of emails, Facebook messages, Tweets, yadda yadda.</em></span></li>
</ul>
<p style="text-align: justify;"><strong>2nd step: Learn a user&#8217;s interactions preferences </strong></p>
<ul style="text-align: justify;">
<li><em><span style="color: #800000;">Aright, now’s where it starts getting cool… after a little while,  it moves away from a Timeline view, to a priority view.  It starts  guessing knowing what you are most likely gonna want to read and respond  to and starts moving those to the top.  This shift is already happening  (FB news feed vs time line, <a href="http://mashable.com/2009/10/22/mozilla-raindrop/">Mozilla Raindrop</a>,  <a href="http://www.fastcompany.com/1585643/xobnis-blackberry-app-re-thinks-contact-list-reorders-by-importance">Xobni  for Blackberry</a>) </span></em><span style="color: #800000;"><span style="color: #000000;">Also<a href="http://www.feedly.com/"> Feedly </a>for smart news aggregation and <a href="http://hakia.com/">Hakia </a>for semantic search</span>. <span style="color: #000000;">Have a look at how the <a href="http://en.wikipedia.org/wiki/Semantic_Web">semantic web</a> is evolving here.</span><br />
</span></li>
<li><em><span style="color: #800000;">Sign.al can know what’s important by: </span></em>
<ul>
<li><em><span style="color: #800000;">Frequency – How regularly you read and respond to individuals</span></em></li>
<li><em><span style="color: #800000;">Speed – Of your read/response</span></em></li>
<li><em><span style="color: #800000;">Popularity – The number of comments, RTs, likes, and mentions</span></em></li>
<li><em><span style="color: #800000;">Proximity – Number of shared connections</span></em></li>
<li><em><span style="color: #800000;">Medium – @mentions more weightage then email cc’s?</span></em></li>
<li><em><span style="color: #800000;">Geo-location – Are messages from Mumbai and NYC more important to me?</span></em></li>
<li><em><span style="color: #800000;">Time of day – Are certain types of messages more important at a  certain time?</span></em></li>
<li><em><span style="color: #800000;">Content – Am I more likely to be interested in content about the  Jets regardless of where, when, how it’s getting to me? (yes)</span></em></li>
<li><em><span style="color: #800000;">Recency – Moving away from this but still a factor</span></em></li>
<li><span style="color: #800000;"><span style="color: #000000;">Top readers &#8211; Who are your biggest fans? Who reads your content very regularly? Everyone likes a bit of vanity :)</span></span></li>
<li><span style="color: #800000;"><span style="color: #000000;">Friends of friends &#8211; Information networks like Twitter are inherently build to propogate and open up new relationships. Can I have an option to open up a new layer of 2nd degree connections?</span></span></li>
<li><span style="color: #800000;"><span style="color: #000000;">Type of connections &#8211; Do I want people I know only on micro-blogs? Or maybe I just want a good old list of friends on phone? BTW the new Nokia phones on the open source Maemo OS are doing this pretty well, also Windows 7 phones are good in syncing social contacts across various platforms. But they still lag seamless engagement models.<br />
</span></span></li>
</ul>
</li>
<li><em><span style="color: #800000;">Phase 2 – Phone app </span></em>
<ul>
<li><em><span style="color: #800000;">Incorporating voice and SMS into the mix of content to prioritize</span></em></li>
<li><em><span style="color: #800000;">Different types of notifications instead of timeline: ring for an  important sms, vibrate for a somewhat important @mention, silent for a  newsletter.</span></em></li>
</ul>
</li>
</ul>
<p style="text-align: justify;"><span style="color: #000000;">I personally think Phase 2 needs to be released with the Phase 1 itself, but then again he&#8217;s the Product Development expert and not me!</span></p>
<ul style="text-align: justify;">
<li><em><span style="color: #800000;">Phase 3 – Setting status (implicitly?) in a meeting, driving, out to  lunch – reduce/amplify notification methods.  If I’m sitting at the  airport bored and normally my phone vibrates for an important tweet, now  ring.</span></em></li>
</ul>
<p style="text-align: justify;">A very interesting functionality. i doubt if we yet have good enough Artificial Intelligence to classify my state of activity by reading the sentiments in my status updates. Maybe some kinda categorising / rating system?</p>
<ul style="text-align: justify;">
<li><em><span style="color: #800000;">Phase 4 – Anticipate – Based on where I am, the type of message, who  I’m connecting with, the medium, the format etc… start anticipating how  I may respond to them (in a totally not creepy big brotherish way)</span></em></li>
</ul>
<p style="text-align: justify;">Totally against this one. I need to have a personal touch to my central communications console.</p>
<p style="text-align: justify;"><em><span style="color: #800000;">Ideas are a dime a dozen, execution’s what matters. Take this idea,  build it, I’ll use it and be happy (just be forewarned you need to legal  operations in Albania to actually register the sign.al domain name :P  )</span></em></p>
<p style="text-align: justify;"><span style="color: #800000;"><span style="color: #000000;">Amen! Any takers to take this forward?</span><br />
</span></p>
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		<title>A look behind the addiction called Farmville</title>
		<link>http://www.superchooha.com/a-look-behind-the-addiction-called-farmville</link>
		<comments>http://www.superchooha.com/a-look-behind-the-addiction-called-farmville#comments</comments>
		<pubDate>Mon, 25 Jan 2010 19:59:19 +0000</pubDate>
		<dc:creator>Deesha</dc:creator>
				<category><![CDATA[Case studies]]></category>
		<category><![CDATA[The social web]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[emotions]]></category>
		<category><![CDATA[farmville]]></category>

		<guid isPermaLink="false">http://www.superchooha.com/?p=669</guid>
		<description><![CDATA[Zynga’s Farmville has taken the world by storm! And its not just the teens mind you, people of all age groups and walks of life are hooked to virtual farming! But what is this craze about? And most importantly WHY? Maybe because, in a day and age where land rates are sky high, everyone can [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">Zynga’s Farmville has taken the world by storm! And its not just the teens mind you, people of all age groups and walks of life are hooked to virtual farming! But what is this craze about? And most importantly WHY?</p>
<p style="text-align: justify;"><a href="http://www.superchooha.com/wp-content/uploads/2010/01/020909121934gameBig_farmville.jpg"><img class="aligncenter size-full wp-image-671" title="020909121934gameBig_farmville" src="http://www.superchooha.com/wp-content/uploads/2010/01/020909121934gameBig_farmville.jpg" alt="" width="490" height="375" /></a></p>
<ul style="text-align: justify;">
<li>Maybe because, in a day and age where land rates are sky high, everyone can have a 24&#215;24 farm at Farmville. You are ready to plow, plant, harvest and grow!</li>
<li>Maybe city dwellers want a taste of good ol’ countryside. Mooing cows, quacking ducks, meowing cats are all here to add to the zing. It’s a land where ugly ducklings get transformed to beautiful white swans.</li>
<li>Its not the aspect of farming that attracts players. Its simply the craze for things we cant have in real life with real money. Living in a rented apartment? Fret not, in Farmville you can own a farmhouse.</li>
</ul>
<p style="text-align: justify;">All said and done, Farmville is the perfect substitute or defense mechanism to get our dreams virtually. It connects us emotionally to a culture that we all desire. It connects us with more like minded people.</p>
<p style="text-align: justify;">What else can be done?</p>
<p style="text-align: justify;">Some social strategies that can be added to enhance the social gaming aspect:</p>
<ul>
<li><strong>A social and more central marketplace </strong>- The current game plan allows you to interact with the Farmville admins. Users should be able to sell and buy with more ease amongst each other.</li>
<li><strong>More detailed views</strong> &#8211; The current game gives us a top view of our farms. We would like more detailed stuff where we can enter sheds, windmills, kitchen etc.</li>
<li><strong>Work to make gold coins</strong> &#8211; Let users give each other jobs (post jobs in the marketplace?) and they can complete tasks for other users for a certified amount of gold.</li>
<li><strong>Move into the Farmville world</strong> &#8211; Increase your levels to become the landlord of some area and then rule over it by loaning it to others.</li>
</ul>
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